Welcome to Owena Travel. By using our website and purchasing our travel products, you agree to the following terms and conditions. Please read them carefully.
1. Orders and Payment
We accept orders through our website with payment exclusively by Cash on Delivery (COD).
Payment is collected at the time of delivery. Please ensure that you have the correct amount ready as we do not provide change.
We reserve the right to cancel orders if payment is not received upon delivery.
2. Product Information
We strive to provide accurate descriptions and images of our travel products. However, slight variations may occur due to manufacturing or display differences.
Availability of products is subject to change without prior notice.
3. Shipping and Delivery
Delivery timelines may vary based on your location. We will provide an estimated delivery date at the time of order confirmation.
Owena Travel is not responsible for delays caused by courier services or circumstances beyond our control.
4. Returns and Refunds
Due to the nature of cash on delivery, please inspect your product upon delivery.
If you receive a damaged or incorrect product, please contact us within 3 days at [email protected] with your order details and photos.
Returns or exchanges are subject to approval and may require the product to be unused and in original packaging.
5. Privacy
Your personal information is handled according to our Privacy Policy. Please review it for details.
6. Limitation of Liability
Owena Travel is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products.
7. Changes to Terms
We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be posted on our website.
8. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]