At Owena Travel, we are committed to delivering your travel products safely and on time. Please review our shipping policy below:

Order Processing

  • Orders are processed within 1-2 business days after they are placed.

  • Since we operate on a cash on delivery basis, order confirmation is completed at the time of purchase.

Shipping Time

  • Delivery typically takes 5 to 10 business days, depending on your location.

  • Please note that delivery times may vary due to factors beyond our control, such as courier delays or public holidays.

Shipping Charges

  • Shipping fees, if applicable, will be clearly stated at checkout.

  • We strive to keep shipping costs reasonable and transparent.

Delivery Method

  • We use trusted courier services to deliver your order directly to your provided address.

  • Please ensure the shipping address is accurate and complete to avoid delivery delays.

Tracking Your Order

  • Once your order is shipped, you will receive a notification with tracking details (if available) to monitor your shipment.

Failed Delivery Attempts

  • If delivery is unsuccessful due to incorrect address or absence at the delivery location, additional charges may apply for re-delivery.

Contact Us
If you have any questions or concerns about your shipment, please contact us at:
Email: [email protected]